• On Dipdaz.com, we accept the following payments :
• Credit card and debit card : Visa, Mastercar
• Bank Transfer (Virtual Account) Paypal
• shopify pay

Upon completing your purchase, you will receive an email confirmation with your order details. If you do not receive this confirmation, please contact our support team.

We aim to process orders quickly. Once an order is placed, modifications or cancellations may not be possible. Please reach out to our support team promptly if you need assistance.

Our dedicated support team is available to assist you with any inquiries or concerns. Contact us via email at Dipdaz.team@gmail.com or through our online contact form. We strive to respond within 24 hours.

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Orders are typically processed within 1-2 business days. Shipping times vary based on the selected method and your location. Track your order using the provided tracking number.

To be eligible for a return, items must be unused, in original condition, and in the original packaging. Initiate returns within 30 days of purchase. Contact our support team to start the process

Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. Use a trackable shipping service for returns. Refunds are processed promptly upon receiving the returned item

If you receive a damaged or defective item, contact us immediately. We'll arrange for a replacement or issue a refund, covering any applicable return shipping costs.

Accurate product information, including specifications and details, is provided on our website. If you have specific questions, contact our support team before making a purchase

We stand behind the quality of our products. If you encounter any issues, defects, or concerns, please notify us promptly. We'll work to address and resolve the matter to your satisfaction

Some products may come with a warranty. Check the product description for details. If you experience issues covered by the warranty, contact us for assistance.

We value your feedback. Feel free to leave reviews on our website or other platforms. If you encounter any issues, let us know directly so we can address them and continually improve our products and services.

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